Privacy Policy

This Privacy Policy explains how Moments Captured handles personal data when you use our website or contact us about photography services. It applies to inquiries, bookings, project planning, image review, file delivery, and related communications.

Effective Date As stated in policy

Scope All users of our services

Questions Contact

How We Use Data

We process personal data to respond to inquiries, assess project scope, prepare quotes, schedule sessions, coordinate product delivery and return, manage studio and on-location work, review selections, edit and deliver files, process payments, maintain records, secure our systems, and comply with legal obligations. We may also use limited technical data to improve site reliability and understand general website performance.

We use data only for operational, administrative, and compliance purposes tied to the service.

Service Providers

We may share personal data with payment processors, hosting providers, email or communication tools, file delivery services, scheduling tools, and other operational vendors that support our website and studio workflow. These parties may process data on our behalf under contractual or similar confidentiality obligations.

Service providers receive only the information needed to perform their functions.

Legal Disclosures

We may disclose personal data when required to comply with law, lawful requests, court orders, tax obligations, or to protect our rights, property, users, or the security of our systems. We may also share information where disclosure is necessary to prevent fraud or address misuse.

Legal disclosure is limited to what is necessary in the circumstances.

Data category

Data We Collect

We may collect contact details, inquiry content, booking information, project details, payment-related records, communication history, and technical data such as device and usage information. For product photography projects, we may also process product descriptions, shot lists, reference materials, delivery instructions, and file-selection preferences provided during planning, production, review, and delivery.

The categories of data collected depend on how users interact with our services.

Collection source

How We Collect Data

We receive data from website forms, email, phone calls, planning calls, booking requests, and project communications. We also generate records from scheduling, file delivery, gallery review activity, payment processing, and basic website analytics or security logs where enabled.

Some information is provided directly, while other data is created through normal website and service use.

Cookie type

Cookie Types

Cookies used on the site may include strictly necessary cookies, preference cookies, and analytics or performance cookies. Strictly necessary cookies support core functions such as form submission and security. Preference cookies help remember settings. Analytics or performance cookies help us understand how the site is used.

We use only standard cookie categories needed for site operation and basic measurement.

User control

Cookie Controls

Our website may use cookies and similar tools to support site operation, remember preferences, measure basic performance, and help with security. You can manage cookies through your browser controls, and some features may not function properly if certain cookies are disabled.

Browser settings can usually limit or block non-essential cookies.

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of certain records, or restriction of specific processing. You may also object to processing based on legitimate interests where that ground applies.

Available rights depend on the nature of the data and applicable law.

How to Make a Request

To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or interaction involved. We may ask for information needed to verify identity, protect account security, and locate the relevant records.

Requests are handled after we verify identity and confirm the scope of the request.

Data Retention

Inquiry records, booking details, project files, and communication history are retained for a practical period needed to manage the service relationship, resolve disputes, maintain business records, and meet legal or accounting obligations. When data is no longer needed, we delete it or anonymize it where feasible.

We keep data only for as long as needed for the relevant purpose or legal requirement.

Policy Changes

If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The revised version applies from its stated effective date.

We review this policy when our practices or legal obligations change.